Although relatively new to the automotive sales industry, CarMax has already set itself apart as a trustworthy dealership of new and used cars. Their trade-in service is wonderful and does not take into account whether or not customers actually purchase from them, though most usually do since they have the cash on hand immediately and the car prices are notably fair.
If you, like millions of others, have purchased a car from CarMax and need to make a payment on the vehicle, follow the instructions here to complete the task.
Make an Online Payment
Note: You must register first before making online payments to CarMax Auto Finance. Click here to register and fill in your information as requested by the online form. Information you will need to supply includes your full name, zip code, email address & password (for online account creation), CarMax Auto Finance account number, the last four of your Social Security number and your date of birth:
This is followed by two consent forms that you must read and agree to before your account will be created. Once created, follow these steps to make your payment online:
- Point your browser toward the CarMax Auto Finance payment page (This link will open the page in a new window or browser tab)
- Click the blue button with a key on it labeled “MyCarMax”
- Enter your email and password (which you chose during the registration process discussed above) into the fields and click the green “Sign In” button
- Navigate to bill pay and enter your banking account information as requested and follow the prompts to complete the payment. During this step, make sure your entered information is correct then submit your payment
- You CarMax Auto Finance bill pay is complete once the site informs you that your payment was successful
To make a CarMax Auto Finance bill payment over the phone, call them by dialing (800) 925-3612. The phone system is automated, so simply follow the prompts to complete your payment. Once you have written down your confirmation number, your bill pay is complete.
To mail your payment to CarMax Auto Finance, send a check or money order to:
If you are making a final payment on your vehicle (payoff), send it to:
Western Union or MoneyGram
You can also make CarMax Auto Finance bill payments through Western Union and MoneyGram service locations. To find a WesternUnion near you, dial (800) 238-5772. For MoneyGram locations, dial (800) MONEYGRAM.